Everything you need to know, in one place.From materials to delivery, discover the answers to our most frequently asked questions.
FAQ
What materials are used in Cardanya’s jewelry?
Cardanya jewelry is crafted primarily from high-quality 304L stainless steel, making it hypoallergenic, nickel-free, and lead-free, safe for sensitive skin and suitable for everyday wear.
We offer several elegant finishes:
- Silver: Polished 304L stainless steel
- Gold & Rose Gold: 18k IP (Ion Plating) for a durable, long-lasting shine that resists tarnishing
For more details or to view specific product materials, please visit our product catalog.
What personalization options and character limits are available for my Cardanya piece.
Character limits for engravings depend on the shape of your jewelry:
- Coin-shaped pieces: Up to 50 characters
- Bar-shaped pieces (vertical or horizontal): Up to 25 characters
These limits help ensure your text stays clear and legible. While it is possible to include more text, please note that the engraving area is small (for example, coins are 20x20mm). Adding extra words will reduce the font size, which may affect readability. If you’re comfortable with smaller text, we’re happy to resize and adapt your design, just let us know your request when submitting your order!
How is my personalized Cardanya piece crafted?
At Cardanya, we personalize all jewelry pieces using advanced, high-precision laser engraving. This technique ensures:
- Crisp, detailed, and permanent black engravings that will not fade or wear off over time
- Support for custom text, intricate designs, or even photo engravings, allowing you to create truly unique and meaningful jewelry for your customers
Laser engraving provides a timeless and elegant finish, ideal for adding a personal touch to every jewelry piece. You can easily upload your custom designs, text, or images directly in the Cardanya site when creating products.
Ensuring Your Perfect Fit: Cardanya Sizing.
Our jewelry comes in a variety of shapes and sizes to fit your customers’ preferences. Here’s a quick overview of our most popular dimensions:
📏 Chain Sizes
- Necklace: 45 cm + 5 cm extender (approx. 18 inches)
- Bracelet (coin): 18 cm
- Bracelet (bar): 14 cm + 4 cm extender
- Keychain: Approximately 5–6 cm (chain + ring)
💎 Pendant & Shape Sizes
- Coin: 20 × 20 mm
- Bar (vertical): 10 × 40 mm
- Bar (3D): 5 × 40 mm
- Bar (horizontal): 6 × 35 mm
- Bar (bracelet): 6 × 39 mm
- Heart: 20 × 25 mm
- Tag: 22 × 39 mm
🔄 Compatibility Guide
- All pendant shapes are compatible with necklace chains and keychains
- Bracelet chains are compatible with coin and bar shapes only.
Where Are Cardanya Pieces Crafted and Shipped From?
Cardanya ships jewelry orders from two main fulfillment centers:
For EU orders: Rotterdam, The Netherlands
For US, Canada, Australia, and New Zealand orders: Montclair, California, USA
Our customer's order will be produced and shipped from the unit closest to the delivery address to expedite the process. This allows for shorter delivery times and a smoother experience for your customers.
Global Reach: Where Does Cardanya Deliver Its Legacy?
Cardanya currently ships jewelry products to a wide range of countries, covering the United States, Canada, Australia, the United Kingdom, and all countries within the European Union.
What are Cardanya's shipping costs?
At Cardanya, we ensure the secure and timely delivery of your cherished jewelry. Our shipping costs are structured to provide fair and transparent pricing, reflecting the careful handling and dispatch of each exquisite piece:
Standard Shipping:
€6.95 for in your order.
Priority/Express Shipping (Available for US Customers):
€11.95 for 1-3 business day delivery, for when you need your Cardanya piece sooner.
All shipping prices are displayed in Euros (EUR) and will be automatically converted to your local currency at checkout for your convenience.
For detailed information on delivery times to your specific region, please refer to our comprehensive Shipping Policy.